COURSE DURATION: 2 Hours
This specialized training course is designed for camp directors, counselors, and administrative staff responsible for interacting with parents and guardians of campers. The course provides 6 topics to review essential strategies and skills to effectively manage parent relationships, address their concerns, and foster a collaborative and supportive camp community.
- Managing Parents
- Parent Complaints and Conflict Resolution
- Customer Service
- Communication
- Camp Orientation
- Camp Drop Off and Pick Up